Once an order has been placed, we’re unable to make changes to the size, color, quantity, shipping or billing address, or shipping method.
Because our fulfillment system is designed to process and ship orders quickly, once your order has been sent to our warehouse, it can no longer be updated or canceled.
If your order still shows a "New" status, our Customer Service team may be able to help before it begins processing. Please contact them as soon as possible through the contact form.